Pizza Hut Restaurants Sdn. Bhd (Aug 2005 - Jun 2007)

 INFO

Position Title (Level):     Assistant Restaurant Manager (Junior Executive)
Specialization:               Food/Beverage/Restaurant Service
Role:                             Management
Industry:                        Food & Beverage / Catering / Restaurant
Monthly Salary:               MYR 1350

Work Description         :-

  I.      Assist Restaurant Manager to manage restaurant daily operation - role as Manager On Duty 

 II.      Delivered CHAMPS to all customers & train all team members to aware & delivered the CHAMPS satisfaction to all customers.

 III.     Human Resources- Staff hiring, training, coaching & support for ensure them to follow all standards & procedure of company brand.

 IV.      Documentation & Management - Reports generating for shiftily/daily basis

 V.       Customer Service- handling customer complaints and providing consistent & effective training to all staff for ensuring customer service were delivered 100% to all customers and make profit to company.

 VI.      Events & Marketing-Provide products training to frontline, handling bookings for events and managing manpower for the events.

 VII.    Prepare daily, weekly & monthly sales bank in statement, management reports concerning purchases, sale & inventory

 VIII.    Stock Ordering